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At Burnett Automotive, we take pride in offering the best customer experience to Olathe, KS, Lenexa, KS and Manhattan, KS. We strive to provide our customers with the best experience possible each visit.
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All though I'm not a Public Figure of Importance the service I received from this shop give the service of a VIP which means a lot to customers. Small things means they give attention to big this and it's not just one customer it's a continuous response from each employee I've interact with. Now that's service which means a lot in this line of Work. They have a repeated customer. And word of Mouth is the best advertisement...
From the moment I walked through the door I could tell that customer service is a priority. From the cleanliness of the customer waiting area to the service desk I am throughly impressed. On the coldest day of the year a weak battery stranded my wife. After searching most of the day for the correct battery at other auto parts stores/service centers (with no luck) I happened upon Burnett and low and behold you had the battery I needed. From the moment I walked through the door I could tell that customer service is a priority. From the cleanliness of the customer waiting area to the professional, knowledgeable and friendly staff, I am thoroughly impressed with Burnett. I will definitely bring my vehicles to Burnett for all future repairs and service.
First time I used their services and I was impressed. Had minor issue with one of my front passenger tires, the friendly gentleman fixed the problem at no charge! I would definitely utilize this business again! Thank you
Business reply to this review:
Thank you for coming in Nikki!
I have been a regular customer for many years. I live nearby, and the service is great. They always schedule me in a way that is convenient to my situation. They have assisted me, and my adult children, by problem solving situations and making good recommendations. I am very pleased to have them in my corner!
Thanks for coming in Steve!
There's a reason I always bring vehicles to Burnett's! Timely service and they treat their customers well.
Olathe, KS
Manhattan, KS
Overland Park, KS
Lenexa, KS
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