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At Burnett Automotive, we take pride in offering the best customer experience to Olathe, KS, Lenexa, KS and Manhattan, KS. We strive to provide our customers with the best experience possible each visit.
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Totally misdiagnosed my car. Took it to a different shop, fixed it that day and saved myself over $1000.
On several occasions I have not had the best experience. The customer service is not great, and the service is overpriced, poorly and incorrectly done. I had my front brakes serviced just over a year ago and I am now having to replace them because they were incorrectly done. Save your money and go elsewhere trustworthy!!!
I was a loyal customer up until my last visit. Had 2 bolts rusted in my license plate that i need removed, and asked if they could;d help get it out. They said they could, but needed to let a chemical compound sit on it for 30 mins so they could get the rusty bolts out. When I received my bill, it was 100+ Dollars....just to remove two rusty bolts? I was going to go to them for a lifetime of visits, but I will take my business somewhere else from now on. Absolutely deplorable in how much I was charged.
Was charged $70 for a basic oil change. Even said my car "required" a particular kind of oil when it did not just to jump the price up. Not coming back again.
Olathe, KS
Manhattan, KS
Overland Park, KS
Lenexa, KS
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